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Terms & Privacy

Privacy Policy

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This privacy policy applies to contact information (name, email address, phone number) attained online through our website or social media campaigns that you participate in.  By completing a Spartan Tree and Landscape form, you consent to our privacy policy.

 

How we use this information:

Any information we collect from you can be used in one of the following ways:

  1. To provide you with a quote for tree services

  2. To send you periodic marketing emails with specials, coupons and other discounts

  3. To administer a promotion or survey

 

Unsubscribing:

You may unsubscribe at any time you no longer wish to receive emails from Spartan Tree and Landscape.

 

How we protect your information:

All personal information is contained in our Customer Relationship Manager software and is never shared with any other company, individuals or agency. We do no sell or otherwise transfer to outside parties your personal information.

 

If you have questions:

If you have any questions, please contact us at the information below in the Contact Us section.

Terms of Service

Introduction

 

Welcome to Spartan Tree and Landscape's Terms of Service. Please read these Terms carefully before using our services.

 

Acceptance of Terms

 

By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

 

Description of Service

 

Spartan Tree and Landscape provides tree removal, and landscape services. Our SMS and email communication program is designed to keep customers informed about their accounts, including quotes, invoices, seasonal deals, and other relevant information.

 

User Accounts

 

You may be required to create an account to access certain features of our service. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

 

SMS and Email Communication Program

 

5.1. Program Description: SMS and emails are utilized to maintain and enhance communication with customers throughout various stages of their relationship with our company. This includes following up on quotes, invoices, job status updates, appointment reminders, and key project milestones. Additionally, SMS and email communications may be used to deliver important account notifications, service updates, customer satisfaction surveys, as well as exclusive promotions, seasonal offers, and personalized marketing messages aimed at enhancing customer engagement and loyalty.

 

5.2. Cancellation: You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

 

5.3. Support: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [support email address or toll-free number].

 

5.4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

 

5.5. Message and Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages occasionally. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

 

5.6. Privacy: If you have any questions regarding privacy, please read our privacy policy: [link to privacy policy]

 

Intellectual Property

 

All content included on this site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on this site, is the property of Spartan Tree and Landscape or its suppliers and protected by copyright and other laws.

 

User Conduct

 

You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the services.

 

Limitation of Liability

 

Spartan Tree and Landscape shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

 

Changes to Terms

 

We reserve the right to modify these terms at any time. We will always post the most current version on our site. By continuing to use the service after changes become effective, you agree to be bound by the revised terms.

 

Governing Law

 

These Terms shall be governed and construed in accordance with the laws of New York State, without regard to its conflict of law provisions.

 

Contact Information

 

If you have any questions about these Terms, please contact us at the information below in the Contact Us section.

 

Last Updated: 10/16/24

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